It can be frustrating if you are unable to receive emails in Outlook. It can occur due to various reasons, which we will discuss later. In this write up we will discuss everything from top to bottom regarding Outlook account not receiving emails error. We will also talk about the different solutions to execute this task securely without any data hindrance.
You can also take backup of your Outlook emails using the OLM Converter software. It can backup and migrate Outlook OLM files in 15+ file formats and email clients. Keep reading and get to know about the most secure ways to resolve this error.
Why I am Not Receiving Emails in Outlook?
The reasons for not getting emails on Outlook are stated in the given section.
- Inactive Internet Connectivity Issue
- Exceeding Inbox Size
- The coming Email is going to Spam Folder
- The sender is in the Outlook Block List
Resolve unable to receive emails in Outlook Issue with 7 Tricks
Below we are stating the tried and tested most effective techniques to Outlook not receiving emails error.
Make Sure the Internet Connection is Active
You have to check that internet is active in your device. Otherwise, you can face no emails coming through Outlook issues.
Review Spam Folder
If the incoming emails are going to Spam/Junk folder, consider directing them back to the Inbox folder.
Clear Outlook Cache
Sometimes, the incoming emails may get stuck in the middle and users might get to face Outlook not loading new email errors. These emails get stored in the ItemProcSearch folder. To check these out, clear the Outlook cache.
Review Email Rules
If you have created rules and by any chance assigned a different location to the incoming emails. Then there is a fair possibility of emails getting routed that way. Check your Incoming mail folder to get those emails back to your Inbox.
Assign a Different Email Sorting Feature
To assign a new email filtering feature or even to check the old one, go to the following steps.
- Open your Outlook account and click on the Inbox button.
- Navigate to the drop-down list and select the Filter> Sort option.
- Finally, you can review the old email sorting feature and even assign a new one.
Inactive Offline Mode in Outlook
Active Offline mode can be another cause for Outlook not receiving external emails. To disable it, you can follow the given steps.
- Open Outlook on your Mac.
- Click on the Outlook button and select Preferences > Accounts.
- In the Accounts window, make sure that the Work Offline option is not selected.
Review the Block List
If the sender of the email is blocked, you may encounter unable to receive emails in Outlook error. To check it out, follow the given steps.
- Go to MS Outlook and click on the Settings button.
- Search for Blocked sender and domains.
- Further, open the Blocked Sender and Domains option.
- In this section, tap the trash icon, next to the contacts to remove them.
- In the end, click on the Save button.
Lastly, you should not waste further time and contact the Outlook support team to quickly resolve the issue. Meanwhile, ensure your Outlook data safety by taking a backup of your data. To do that, you can use the Mac OLM Converter. It can effortlessly take back up every single mailbox data into PDF, PST, EML, MBOX, etc. file formats. Additionally, you can transfer the OLM files to Gmail, Yahoo, Thunderbird, etc. This utility also allows you to open and view OLM files without Outlook.
Final Words
Try all the above solutions to solve the unable to receive emails in Outlook error. If none works for you, then contact the Outlook support team. Also, ensure the data security of your important data. For that use the Mac PST Converter which will provide safe backup results without any data loss.
