Booking online tickets is child’s play. In a few clicks, one can book the bus ticket without any inconvenience. The tours and travel industry is transforming with easy online ticket booking.
Building an efficient app for bus ticket booking not only provides the bridge between the travel agency and the customer but also allows you to make a good profit and get maximum ROI.
To get more profit you need to understand the process of ticket booking apps. So, if you are running a mobile app development agency, and want to develop a bus ticket booking app, then you need to follow this easy guide.
Bus Ticket Booking Statistics
The market for online bus tickets is expected to grow at a compound annual growth rate (CAGR) of 14.9% between 2022 and 2030, from USD 6,264.67 million in 2021 to USD 22,663.59 million in 2030.
There may be hardly any person who buys an offline ticket for bus transportation nowadays. In the current world, bus transportation is nearly impossible without the online ticket booking app. So, building a bus ticket booking app has a great scope of generating good profit.
Features to Consider
Top app development companies add the following features in the app for convenient bus ticket booking.
Advance Booking and Reservations
Getting the desired seats always feels good to the customers. The seat availability should be visible to the customer, so they can book the available ticket on the app conveniently. The seats and the prices for the seats should be mentioned while booking.
With advanced booking, customers can secure their seats in advance and become hassle-free for their traveling plan.
Bus Schedules
The schedule of the buses should be available on the app. So, the customer can find their ideal booking at the perfect time. Based on the schedules, they can plan their trips and schedule the booking.
With the perfect boarding and departure time, customers get the clarity of the expected travel time and the probable time of reaching the destination.
Push Notifications
Give real-time updates about the booking with push notifications. You can approach the customer and influence them to book the trip. Also, once the customer books the bus ticket, you can keep them updated with the bus details, the driver’s information, and contact. In case of any delay in the bus booking, you can inform the customer about the delay.
Live Tracking
Customers don’t like to wait hours and hours for the bus. With real-time tracking, customers can know the latest location of the bus and estimate the time of arrival. Also, travel agencies can track all their buses with complete accuracy.
Multiple Payment Options
With the multiple payment option, customers experience more flexibility with the ticket fare and the payments. Multiple payment options such as UPI payment, Internet Banking, and Card payment can give secure payment and users can buy a ticket with a secure platform.
Cancellation Policies
Easy cancellation is a must for convenient booking. There are chances of the customer changing their plan and sometimes the emergency comes and they need to cancel their booking.
With the cancellation option, you don’t just allow the customer to get a refund of their ticket, but the seat becomes available for further bookings.
Insurance
Offering insurance with the ticket booking provides extra security to the customer. With the insurance policy, the user can get the benefits of insurance in case of damage of luggage, loss of money, or accident.
The insurance provides medical and financial help in emergency cases. Ensure to add an insurance option on your bus ticket booking app.
Customer Support
There needs to be a support team for solving all the booking and travel-related queries. The customer can be at peace if they get satisfactory answers from the support team. Customers can get all the booking-related information from the support team.
Exciting Offers
Discounts on tickets and exciting offers with benefits attract more users to buy tickets on your app. Give multiple offers on various booking options. From limited-time discounts to bundled packages, make purchasing tickets an enticing experience that keeps users coming back for more.
Reviews
Always have feedback and reviews from your customers. The genuine feedback from the customers helps you improve your services and also encourages you if the reviews are positive. The good reviews on the app create a good image of your services and help you build trust among the users.
The App Development Process
Let’s take a look at the simple process of developing bus ticket booking:
Market Research and Analysis
The market for the ticket booking app is huge. However, you need to research the market you want to target in the travel industry. When offering a bus ticket, define the routes you want to cover and the travel agencies you want to tie up with.
Analyze the market and your competitor’s performance and their offers on ticket booking. This helps you to give better offers and benefits with your ticket booking services.
Design and Development
The design of the app should be user-friendly. If the user gets confused while booking an online ticket, they won’t trust booking on your app. The user-friendly interface helps users to conveniently book a ticket from the app.
The development of the app is the most crucial part of the process. Hire app developers who are highly skilled and experienced in developing tours and traveling apps. The experienced developers help you build an efficient and fully featured app.
Testing
The testing team ensures the quality of the app. They test the app’s features before launching the app. If the features are not working well then the testing team reports the bugs and issues to the developers and the developers can fix it.
Maintenance
Maintaining the app involves regular updates, security, and performance monitoring. Focus on user feedback and provide smooth customer support. Ensure compatibility and compliance, adding features that exceed expectations. This approach keeps your app reliable and appealing in the market.
Conclusion
In the expanding tour and travel sector, creating an app for bus ticket purchasing offers a lucrative possibility. Following this thorough tutorial will help you create an application that meets user needs and market demands. Emphasize on essential features like advanced booking, live tracking, and multiple payment options to boost user satisfaction.
